SHIPPING & RETURN
Shipping & Return Policy
All orders are processed within 5 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Include any other pertinent information towards the beginning, such as potential delays due to a high volume of orders or postal service problems that are outside of your control.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer $3 flat rate shipping to U.S. addresses for each item.
Estimated delivery time: 5-7 business days after the delivery is process. A shipping confirmation will be sent to you with tracking and estimate of delivery.
Other Delivery methods
At this time, we do not offer international delivery or local delivery or picking up items in person. We encourage everyone to socially distance and take advantage of our low shipping costs.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
Include a link for customers to track their order if available.
Shipping to P.O. boxes
Some carriers have limitations around shipping to P.O. Boxes. If you need to have your item shipped to a P.O. box, please let us know in the notes ..
Refunds, returns, and exchanges
We do not accept returns. We accept exchanges if the item is unused and in its original condition, and we will send you another item of equivalent value and we will pay for the the shipping costs for the new item.
In the event that your order arrives damaged in any way, please email us as soon as possible at email@example.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at firstname.lastname@example.org